1 hour ticket response
Timely support is our foremost objective and that’s why we have a team of expert client support engineers who are eager to offer a quick response to any question that you may have. Simply open your support ticket from the Web Control Panel and we’ll reply within 60 minutes in the worst case scenario. Actually, we strive hard and aim for a twenty–minute helpdesk ticket response time.
A Top–Class Support Service
We’ve got a team of web hosting support techs who are ready to reply to all your queries every time you require help. Most of our client service staff members have several years of experience in the Linux hosting field, so you can always depend on prompt and exhaustive answers to your inquiries.
An Intuitive Help Section
To help you get a quick hint on how you can use a given feature, we have integrated a very intuitive Help section in our Web Control Panel. You can browse through a rich collection of web hosting account administration articles and website administration articles, have a peek at the F.A.Q. archive or check our how–to video tutorials.
