Help and support Channels

  • Video Tutorials
  • Video Courses

  • Learn as soon as possible how you can modify a document or move a database through our range of how–to video lessons.

  • F.A.Q.
  • A F.A.Q. Section

  • Our Help Center features a long listing of Frequently Answered Questions that deal with all the elements of our Web Control Panel.

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  • Ticketing System
  • A Ticketing System

  • We are on shift 24 hours a day to respond to your technical queries. Expect a solution within maximum one hour after you have posted the ticket.

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Types of Support

  • Shared Hosting Support
  • Hosting Help

  • If you need assistance administering your Linux hosting account, or need more resources for your sites, simply let us know and we’ll give you the best reply.

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  • VPS Hosting Support
  • VPS Servers Support

  • Assuming that you have issues working with your SolusVM admin panel, or with any of the free scripts the VPS has been pre–installed with, just inform us.

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  • Dedicated Hosting Support
  • Dedicated Servers Guidance

  • We’ll be working 24 hours a day to assist you with any given server supervision procedure or to help you alter the present configuration of your dedicated server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are incredibly intuitive and convenient to use. But if, at any moment, you require assistance, you're able to trust in our 24/7 tech support service.
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