Although the web hosting service provided by the different companies is practically identical, each provider has their own platform with its own tweaks and ways to complete given operations. That’s why, an information-stuffed knowledge base will be astonishingly helpful both for persons with little to no prior experience and for tech-savvy users who will ultimately learn how given tasks are accomplished, but will waste valuable time in the process. The aim of such a knowledge base is to make the service quick and easy to use, sparing users lots of time and effort. The result is gladder customers, since they can quickly find the info they are looking for, and considerably less work for the client service team members, because usually the vast majority of the inquiries and difficulties that customers have got are already listed in the knowledge base. If the articles are adequately written and encompass more things, you’ll be able to discover more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Hosting

All Linux hosting that we are offering come with an extensive knowledge base where you can find all you should know with regards to your hosting account. Regardless of whether you’re intending to set up a brand-new MySQL database, to forward a domain name using an .htaccess configuration file or to set up an email account on your personal computer or cell phone, you can simply check our step-by-step help articles and all the information that you require will be there. When you go to a certain section of the Hepsia Control Panel, you can see articles that are dedicated to the features that can be accessed through it. In case you’d like to see the whole article archive and get informed about all the functions that Hepsia is offering, or only to read generic information about the web hosting service, you can browse the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our best to cover any issue that you might possibly experience, but in case you don’t find what you’re looking for, you can always touch base with us, as our customer support team is available to you 24-7.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated hosting plans feature elaborate online documentation where you will find info about all the functions that our custom Hepsia hosting Control Panel offers, plus solutions to different questions and challenges that you could bump into. All setup manuals feature elaborate descriptions, which implies that you will not need to worry about skipping something if you’re aiming to export a MySQL database, for instance. The troubleshooting articles include a range of different probable causes of given problems and the solution for each and every one of them, so if you are not able to send emails although you have the correct SMTP server settings, for example, you can quickly see what the reason for this might be and repair the problem with several mouse clicks in your mail client. As the Hepsia Control Panel offers quite a lot of features, you’ll be able to find applicable articles in every section. If you prefer to look through all help articles, click on the Help link, which is located in the upper right corner of the Control Panel.